Before joining Radisson Hotel Group in 2016, Ndahiro held numerous positions in the hospitality industry, such as Crowne Plaza Hotel & Resort in Nairobi Kenya, IHG Hotel, Serena hotels where he worked for three different properties; Kigali Serena Hotel, Lake Kivu Serena Hotel, and Nairobi Serena Hotel.
With over ten years of experience, Emmanuel Ndahiro joined the Radisson Blu Hotel & Convention Centre, Kigali as the Venue Manager before his promotion as the Convention Centre’s manager.
His service philosophy is to strive to exceed guest expectations, invest in his team’s growth and create an environment that excites them.
The facility’s management has revealed that Ndahiro makes Every Moment Matter to guests by creating a proactive team that enjoys taking care of all events guests at the Convention Centre.
"It is all about details and attitude is everything" and make sure that all employees have the same attitude and do not accept the status quo and strive every single day to improve our product," reads part of the statement announcing the appointment.
Rob Kucera, the General Manager of Radisson Blu Hotel & Convention Centre and District Director East Africa has congratulated Ndahiro on his new position and wished him every success.
“There is always an opportunity for those who set goals and work towards them with passion, commitment, dedication, training, and resilience. And that is what Ndahiro has been doing the past 5 years at the Kigali Convention Centre,” he said.
About Radisson Blu
Radisson Blu is the largest upper upscale hotel brand in Europe and delivers a positive and personalized service in stylish spaces. By paying close attention to small details that make a big difference, Radisson Blu inspires unforgettable experiences with every stay.
Its hotels and resorts provide a full range of innovative products and services, delivering genuine and relevant guest experiences with a distinctive Yes I Can! attitude.
Radisson Blu hotels can be found in major cities, key airport gateways, and leisure destinations. Guests and professional business partners can enhance their experience with Radisson Blu by participating in Radisson Rewards, a global loyalty program offering exceptional benefits and rewards.
Radisson Blu is part of Radisson Hotel Group, which also includes Radisson Collection, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.