Kigali Marriott celebrates and rewards customers with food, cocktails and prizes

By Jean d’Amour Mugabo
On 10 November 2017 at 06:08

Kigali Marriott Hotel, part of Marriott International, hosted an evening cocktail to celebrate and thank customers for their ongoing support. The party was held in Kigali Marriott on Thursday as part of the Marriott’s Global Customer Appreciation Week 2017 under the theme “Unrivalled Experiences Made Together.”

The cocktail reception showcased food from around the world and gave customers a chance to relax and network with other guests and hotel staff. The event concluded with a much anticipated raffle featuring high value prizes such as free access to different hotel services and a flight to Kenya as the grand prize.

Rex A.G. Nijhof, Kigali Marriott’s General Manager, appreciated customers’ loyalty and ensured the hotel’s continued loyalty towards them too.

“If you have been able to follow Marriott on social media, you have seen pictures about this week’s celebrations all over the world. It is a nice time to be together, enjoy food, and have a glass of wine, cocktail or any other of your favourites. Let me say thanks and cheers to all of you,” said Nijhof as he raised a glass to toast with participants.

The participants commended the Marriott, which has made a strong commitment to outstanding services and experiences not only in Kigali, but in all properties around the world.

“Marriott is my favourite hotel here in the country. Their customer care is unrivalled by any other and this reception has been sweet to me. The facility looks fantastically smart and I like their swimming pool so much. Their meals, drinks, the list is long, are all delectably delicious,” exclaimed young lady Aline Gatesi Ndayizeye who turned up for the reception.

Vivian Umubyeyi, winner of a flight to Nairobi on Kenya Airways, said she was thrilled by the coveted prize she won.

“I am very happy. I am really surprised and this encourages me to keep coming back. I like their services and Marriott is the hotel I recommend to anyone visiting Rwanda,” said the mother of one and employee of Bank of Africa in Kigali.

The winner of a deluxe room getaway and member of PricewaterhouseCoopers (PwC), Ernest chirwa said, “I am a very happy man. I was shocked, it is a surprise. Marriott is our best friend; they have been loyal to us and they even dropped a Christmas cake to our offices last year.”

Pablo Alonso, Kigali Marriott’s Director of Sales and Marketing, said similar celebrations have taken place in over 6,000 Marriott’s properties around the world. The last seven days have celebrated customers’ loyalty through F&B events, music, fantastic prizes and other appreciative gestures.

A delighted guest receives his prize from the director of Sales & Marketing, Pablo Alonso
Ernest Chirwa (right) thrilled at receiving a prize from Pablo Alonso during Kigali Marriott customer appreciation cocktail on Thursday
Kigali Marriott customers had fun-filled experience at their cocktail reception on Thursday
Kigali Marriott customers looked happy at the cocktail reception to appreciate their loyalty towards the hotel
Kigali Marriott customers looked happy to be invited to the cocktail reception to appreciate their loyalty towards the hotel
Kigali Marriott customers share feasts
Kigali Marriott GM (left) interacts with a customer during a cocktail reception on Thursday
Kigali Marriott GM Nijhof toasts with customers during a cocktail reception on Thursday
Many people turned up for Kigali Marriott's customer appreciation cocktail
Winner of airticket Vivian Umubyeyi receives the prize from Kigali Marriott GM Nijhof
GCAW guests pose for a photo
Executive Chef Eduardo Cornish shares a light moment with some of the guests
One of Kigali Marriott' Chefs preparing the dessert station
Guests sampling some of the Italian delicacies at the food station
The event' MCs Emmanuel Niyitanga (Left) and Robert Gituma kept the guests entertained
Guests take a social media photo with Kigali Marriott staff