Rwandan company scoops international award of good services

On 27 October 2017 at 11:32

Gorilla Logistics Ltd, a regional Freight Forwarding Company has scooped an international award over good services in facilitating clients during customs clearance and goods shipping.

The awarding ceremony took place 22nd October, 2017 in Paris, France. The award was given to different companies from 65 countries from across the World. In East African Countries, only Rwandan and Kenyan based companies managed to secure the award.

Speaking to IGIHE, the Gorilla Logistics Ltd Managing Director, Fred Seka said the company dedicates the award to Rwandans as it is a result of government’s programmes aimed at facilitating private investors.

“We dedicate it to Rwandans because it comes from government’s programmes that promote competitiveness among local investors to the international level” he said.

The award is an initiative of Business Initiative Directions, international allied companies conducting research in clearance and shipping services.

Every year, they award best service provider companies in customs clearance and goods shipping services from different countries.

According to Seka, in Rwanda three small companies providing such services were scrutinized and Gorilla logistics Ltd emerged the best.

“They conducted research in our clients. We were not aware of the exercise but finally we realized how clients appreciate our services by enabling us taking home this international award” Seka boasts.

He said that the award is a result of collaboration between staff during the monitoring of services offered to clients, “we always insure that no client get delayed services or claim poor services from us”

They also consider, the role of a company in the economy of the country and development of its residents through job creation as well as employees’ welfare, he explained.

He said that being a Rwandan company run by Rwandans and offer international services is another advantage that made them win the award.

Last year, Gorilla Logistics Ltd scooped the same award from Business Initiative Directions.

Gorilla Logistics Ltd started operation in 2008 with three employees but today, the company employs between 27 and 30. It operates from all Rwanda’s border posts as well as at the ports of Mombasa and Dar es Salaam, Tanzania.

Fred Seka (C) and the company staff share light moments while celebrating the award.