Tigo Cash customers are now able to move money from their own bank accounts into their Tigo Cash wallets and vice-versa for free. This facility is open to account holders in Bank of Kigali, I&M Bank, Zigama CSS, KCB and Equity Bank.
Tigo Rwanda, the only mobile operator that offers bank integration to its customers for free, removed its transaction charges to further Rwanda’s vision of becoming a cashless economy.
This was revealed today at a press event that brought together Tigo Rwanda, its mobile financial services partners and members of the local media at the Marriot Hotel.
Commenting on how the facility will benefit Tigo Cash customers, Yaw AnkomaAgyapong, the Tigo Chief Commercial Officer, said:
“Previously, our Tigo Cash customers had to pay fees to transfer money between their bank accounts and their Tigo Cash wallets. Now, with the elimination of this fee barrier, we are making it more convenient for them to move into their wallets to pay for services, send to another person or perform many other electronic financial transactions.”
The unveiling of the bank integration facility was part of the Tigo Cash new brand campaign that was launched by TemitopeAyedun, the Head of Maketing, Mobile Financial Services Millicom.
“This brand campaign is all about letting our customers know that we haven’t rested on our laurels. We are constantly working on and creating innovative, affordable and accessible products for our customers in order to allow them to live and work better”.
In his opening address, Philip Amoateng, the Tigo Rwanda Chief Executive Officer, said that the bank integration facility was further evidence of the innovative solutions that Tigo Rwanda offers its customers.
“Tigo understands that mobile devices have a tremendously important role to play in providing strong and supportive solutions that address both communication and payment challenges. Since the launch of the Tigo Cash platform in May, 2011, we have been the leader in innovation.
We were the first to launch a mobile savings product in Rwanda called TigoSugira and to create an international mobile money service with currency conversion. We were the first to introduce a loan service on mobile called TigoNshoboza and with the launch of our payment solution for farmers, we brought financial inclusion to more than 10,000 tea farmers in Rusizi and Gicumbi District.
We want our customers to know that our innovations are geared to ensuring that we marry the needs of our customers to the latest technology. Today we are happy to tell you that we have continued this proud tradition of innovation and listening to what our customers want.
And that is why Tigo Cash is now the largest mobile financial service in Rwanda in terms of subscribers with 1.3 million active subscribers”, he ended.
How Bank Integration Works
1.Register at your bank for mobile banking
2.To pull money from the bank account to the Tigo Cash wallet dial the bank short code and follow the prompts
3.To push money from your Tigo Cash wallet to your bank account dial *500# and follow the prompts
4.Once the transaction is successful, you shall receive a confirmation SMS