Urwego Bank has unveiled a new and improved client-focused banking experience for its customers as it celebrates 20 years of service to Rwanda.
Under the new banking experience, Urwego customers will soon see several services upgrades including streamlined client registration and loan application processes facilitated by using mobile devices outside the bank’s offices to record customer details.
Commenting on the progress, Christine Baingana, the CEO of Urwego Bank has shared that the bank is committed to maintaining improved services. “We are so proud of the working relationship we have had in the past with our incredible customers, and we’re looking forward to a great future as we walk this journey together. We promise to continue refining our products and services to suit your needs more perfectly and help you save time and effort as you use them.”
She explained the bank hopes those improvements anticipate hope to see more children in school, more families moving into their dream homes, more farmers increasing their crop yields, more business owners boosting their incomes, and many more families equipped to flourish.
Urwego has made it easier for customers in need of education loan, obtaining funds to grow business and ensures security of savings.
The bank shares that its ongoing investments in technology upgrades have made it possible to offer a faster and safer banking experience to clients as Mobile banking and biometric fingerprint technology provide convenient and secure account access for Urwego clients in rural and urban areas alike.
Each of these enhancements flows from Urwego’s ongoing commitment to respond with excellence to its customers’ needs.
With 18 outlets and over 100 active agents across the country, Urwego is the largest microfinance institution in Rwanda, serving more than 400,000 clients.
These clients are building a brighter future for themselves with the help of business loans, savings services, training, mobile banking services, agricultural loans, education financing, foreign exchange products, asset financing, home improvement loans, and microinsurance from Urwego.
Since 1997, Urwego has served Rwandans who are economically active but underserved by traditional banking institutions. As a Christian microfinance bank, Urwego provides opportunities for families to transform their lives, their children’s futures and their communities. It offers a full range of financial services, including loans and savings programs, as well as training to maximize the impact of financial products and empower clients for success in business, household management, and health. Discover more at www.urwegobank.com.
If you would like to learn more about Urwego’s products and services, please don’t hesitate to call the toll free line: 5151.