The certification applies to all core banking processes at its head office, branches, disaster recovery sites, and business resumption sites.
Speaking about this certification, Cheick Travaly, Ecobank Group Regional Executive for Central and Southern Africa said: “The certification is a clear indication of the strength of the bank’s investments in people, processes, and technology and demonstrates our commitment to ensuring the sustainability of our business while enhancing the customer experience.”
Travaly said that Ecobank being a Pan-African bank, subscribes to international best practices in business continuity management systems and certification by an independent external standards institution affirms it.
Other Ecobank affiliates in the Central and Southern Africa Region namely Kenya, Uganda, and Zimbabwe also received this prestigious certification.
The certification resulted from a comprehensive audit conducted by the independent and highly respected BSI, the United Kingdom’s national standards body which enjoys the prestige of a Royal Charter.
BSI is a business improvement and standards company that helps organizations make excellence a habit.