Jumia Food celebrates six years, commits to improved online shopping services

On 23 May 2019 at 02:52

Jumia Food, an online delivery company, has committed to keep servicing clients with convenience with a pledge to become an all in one online shop renowned for quality products, fast and improved service delivery.

The pledge comes at a time when the company is celebrating six years anniversary since it was established in Rwanda six years ago.

In line with this commitment, the company has developed a motto ‘Everything you need to be delivered at your doorstops’ upon which from now and on, clients can find different products from the Jumia app and website all with a new look with various categories including; Supermarket, Party, gifts, shopping. They are added to food prepared from more than 70 active restaurants.

According to the management of Jumia Food, the long journey was successful and the company takes pride for having offered very good solutions to clients including those who came for business purposes and many more who felt comfortable using Jumia services.

In March, the Company continued to help service providers to easily give out efficient services to their consumers.

Event management companies are among service providers who work closely with Jumia Food Rwanda for people to have their tickets delivered at their doorsteps.

In line with the celebration of the six-year anniversary, the company has also decided to increase services provided to its customers.

Offering excellent services throughout the six years journey is also highlighted by potential customers like Allan Mugabe.

“I was at home one day when my charger failed working. I was doing urgent work that required immediate interventions. Fortunately, a friend told me about how Jumia Food has such services. I immediately ordered it and I was able to resume my work within a short time. I really appreciated the service,” he said.

Apart from delivering quality products with utmost efficiency, Jumia Food also empowered women breaking constraints limiting them.

The initiative saw the company hiring a large number of women who facilitates the company’s delivery on products riding motorbikes.

Albert Munyabungingo, the Country Director of Jumia food Rwanda highlighted that there has been a gender gap for some years in this workforce that the company decided to take measures against such mindsets.

“Some people still believe that women are limited to particular jobs which are not the case. This provided room for women to unleash their potential in different working environments,” he said.

Dorcas Tuyisenge takes pride as the Jumia Food first female rider. She has been so passionate about riding even though some people would neglect her in the first days of her career. Tuyisenge kept stayed committed to her passion until the society stopped associating her with unsafe riding.

She advises against people assuming it is an occupation for men only.

“Once done long enough, everything you do step by step starts to seem natural, even though it might not be so quick and easier. Women should not be constrained by such social mirror and norms,” said Tuyisenge.

As she said, Tuyisenge gained more confidence when she joined Jumia becoming the only women working with team male drivers at the time and leads a dignified life.

Jumia Food, a local online delivery company, has committed to improved online shopping services
Apart from delivering quality products with utmost efficiency, Jumia Food also empowered women breaking constraints limiting them