Brussels Airlines to begin daily flights to and from Kigali

By Wycliffe Nyamasege
On 20 May 2024 at 04:05

Belgian airline Brussels Airlines is set to begin daily flights to and from Kigali early next month, the airline’s Chief Executive Officer (CEO), Dorothea Von Boxberg, confirmed on Saturday, May 18, 2024.

Speaking during the reopening of the airline’s check-in office at Kigali city center, the CEO said the move is aimed at providing convenience for the airline’s customers.

“We are very proud that we can offer this very good service again, which is to check in the city in the morning and spend the day not worrying about your luggage, then go to the airport and ensure the luggage is there,” the CEO stated.

“To further enhance convenience, we’re increasing service to daily flights from Kigali starting in June,” Von Boxberg announced.

Brussels Airlines CEO Dorothea Von Boxberg and Versmessen Bert, the Ambassador of Belgium to Rwanda, cut the ribbon to reopen the check-in service at Hôtel des Mille Collines.

The airline currently operates five flights per week between Kigali and Brussels. The new plans include reopening the Nairobi route that the airline previously served from 2002 to 2015. This new route allows the airline to increase flight frequencies to Kigali and provide daily service.

“We are starting six flights per week on the Nairobi-Brussels route. Two of these flights will connect to Kigali,” Brussels Airlines Country Manager Audrey Natukunda explained.
The additional flights between Brussels and Kigali will be operated on Wednesdays and Sundays.

Commenting on the resumption of check-in service, Natukunda noted that the unique service offers passengers the convenience of dropping off their luggage at the airline’s offices located within Hôtel des Mille Collines before heading to board their flights at Kigali International Airport, situated on the outskirts of Kanombe, about 5 kilometers from the city center.

Natukunda explained that the check-in service was halted after the outbreak of the Covid-19 pandemic in line with the government measures introduced to curb the spread of the virus.

“We, as Brussels Airlines, care for our staff and passengers. We needed to be compliant with the regulations to keep the distance and stay healthy,” Natukunda explained.

Brussels Airlines Country Manager Audrey Natukunda makes her speech during the reopening of the check-in service ceremony.
Brussels Airlines staff in Kigali.