The newly introduced system enables phone users to make calls without the typical interruptions associated with older technologies. Traditionally, phone calls relied on 2G or 3G networks, which sometimes resulted in poor connectivity and distorted audio.
Additionally, using these older technologies was often more expensive due to the limitations of outdated systems. The company CEO, Emmanuel Hamez, says that this new VoLTE service aims to enhance Airtel’s voice call services.
“This is a significant milestone for Airtel Rwanda as we lead the way in bringing Voice Over 4G to the country, delivering an exceptional calling experience with HD-quality voice, faster call setup, and uninterrupted internet usage during calls. Best of all, there’s no additional cost for switching to our VoLTE service,” he said.
Hamez added that Airtel’s extensive 4G network, which covers 95% of the country, ensures all Rwandans can access fast and reliable internet. He also assured that Airtel offers affordable 4G-enabled smartphones available, eliminating barriers to accessing the new technology.
The nationwide 4G coverage offered by Airtel provides fast and affordable internet, even in remote areas. VoLTE also reduces calling costs as it allows for quicker, more efficient calls without the additional expenses associated with older 2G or 3G technologies.
Charles Gahungu, the Director of Technology at the Rwanda Utilities Regulatory Authority (RURA), commended Airtel’s innovative efforts, noting that government policies have created an enabling environment for telecom companies to invest in and adopt new technologies.
“This has provided opportunities for telecom companies to embrace and utilize advanced technologies, and we applaud Airtel for seizing these opportunities,” he said.
Yves Iradukunda, the Permanent Secretary at the Ministry of ICT and Innovation, praised Airtel for aligning with Rwanda’s vision of adopting cutting-edge technology.
He emphasized the importance of partnerships in achieving such milestones, saying, “We commend Airtel for recognizing our shared objectives and making them their own, working with us to bring these innovations to life.”
Irakudunda also acknowledged the ongoing efforts needed to raise awareness and encourage the use of this new service among the population. He expressed confidence that Airtel customers would experience significant improvements in their calling experience with VoLTE.
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