COVID-19: Banks cut working hours

By Elina Jonas Ruzindaza
On 28 August 2020 at 08:29

Rwanda Bankers Association (RBA) has announced after new measures taken by the Government to prevent the spread of COVID-19, its members agreed that closing hours for all banks shall be three o’clock.

The decision came after a cabinet meeting on Wednesday decided that travel between the Provinces and the City of Kigali is not allowed on public transport, and no one is allowed to be out of home between 7:00 PM and 5:00 AM

The decision was taken to reduce physical interaction of people in one place to check the growing number of new COVID-19 infections. Companies are encouraged to reduce the number of employees who go to the workplace.

According to a statement signed by President of RBA, Robin Bairstow, the decision was taken after in depth discussions with the Nationall Bank of Rwanda.

Financial digital transactions, however, will continue uninterrupted.

These include paying taxes, transferring money from one bank account to another, transferring money between a bank and a mobile money account, or online payments for other services.

Bank of Kigali, one with several branches in Rwanda, has informed its customers that it will be opening between 8:00 AM and 3:00 PM, except for the Rusumo branch on the border with Tanzania, which will be open 24/7, while the branches of La Corniche on the border with the DRC, Kagitumba on the Uganda border and Kigali Airport will open between 8:00 AM and 5:00 PM

“We also remind you to leave at least one-meter distance between people while on the line. We encourage you to reduce the hand to hand money transfer by using more technology networks such as BK App, Internet Banking, USSD (* 334), POS, debit cards and agent services. ”

The RBA has announced that it will continue to analyze the effects of COVID-19, and inform members, customers, and other stakeholders of the next steps.

Various banks have also continued to inform its customers of the changes caused by the government’s decisions.


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