The Cabinet meeting on April 30, 2020 aimed at assessing the Covid-19 pandemic and new measures to prevent it, confirmed that some of the businesses and services that are being opened include hotels and restaurants.
They began the service on May 4, 2020, and are required to continue to comply with Coronavirus prevention measures and close at 7 p.m.
On May 11, the Rwanda Development Board (RDB) issued a directive to register customers at hotels, and restaurants with food and beverages, stating that it is confidential information where necessary and will be used to search for COVID-19 information.
Since last Friday, the Rwanda Hotel and Restaurant Association has decided to visit hotels and restaurants to see how employees and their customers would work together to comply with Coronavirus prevention guidelines.
The chairman of the forum, Barakabuye Nsengiyumva, said that in general, the hoteliers are happy that they have been allowed to continue their activities and that they have felt that they should not give the Coronavirus a chance to proliferate.
In general, hotels have complied with the requirements, which include registering and examining their customers, washing their hands, keeping the social distance [how chairs and tables are arranged], not opening bars, avoiding hand-to-hand money transfers, and more.
Some of the restaurants that IGIHE visited hired waitresses who supposed to clean the tables customers used before being used by another customer, using the required sanitizers.
Inka SteakHouse restaurant manager Nikole Ansoni said that while the private sector is struggling to build their business, they have prioritized working while protecting employees and customers.
Barakabuye Nsengiyumva, chairman of the Rwanda Hotel Association, praised the way hotels and restaurants are adhering to the Covid-19 spread, saying it was a sign that they are ready to work and avoid the pandemic. However, they point out that the working hours are still few.
A report by the Department of Tourism in the Private Sector Federation, PSF, recently revealed that in March it had a net loss of 34.9 Billion Frw, due to meetings postponed by other suspended tourism activities.
These losses were found by the tourism sector in Rwanda with a debt of 87.7 billion Frw, while the hotel sector is the largest with a large debt of Rwf83.8 billion.
Nsengiyumva says members point out that working hours are midnight and people close at 11 pm to help them meet the economic downturn of Covid-19.
In general, many restaurants are open, but hotel services are still a major problem due to closure of travels between the countryside and the City of Kigali, borders, and flights. Some hotels have opened restaurant services and large hotels have not opened any of their operations.