The Connected Home solution will be delivered to customers via a fixed wireless point to point connection through an antenna installed at their houses. The antenna is pointed to a Fibre Optic network without necessarily having to bring a physical fibre optic cable to the home. This solution removes any accessibility obstacles, ultimately enabling direct internet access into the home with the same fiber-like speeds.
“We are pleased to announce that MTN has ventured into providing fixed broadband internet to homes. With more people working and learning at home, we saw it important for our solutions to evolve to meet the demands of this new normal. We previously only provided fixed connectivity solutions to corporate institutions such as banks but have now invested and extended the solution into residential areas,” said Didas Ndoli, Senior Manager of MTN’s Enterprise Business Unit.
Customers have 4 (four) broadband internet packages to choose from with speeds ranging from 5Mbps to 25Mbps depending on their particular needs.
Key features of MTN Business’s Fixed Home Broadband Internet are:
• Unlimited usage and high Internet speeds with the most reliable internet connectivity
• Installation and connection of a home within 48 hours upon subscribing for the service within Kigali (72 hours outside Kigali)
• 24/7 customer service and dedicated technical support
• Payment options via MTN MoMoPay by dialling *182*8*1*800000#
The service is currently available across Kigali covering over 90% of the city’s key residential areas.
“We have noted an increase in internet traffic, almost doubling in residential areas due to the Covid-19 situation. Good internet connectivity when working from home is no longer a luxury but has become the new normal. By providing affordable broadband Internet to homes, we are helping customers during this challenging time by addressing their real-world and business needs,” concluded Ndoli.
Customers who would like to have this new service installed at their homes can contact the MTN Sales team on a toll free line 3111 or send an email to [email protected].