The department of Testing and Licensing has started issuing electronic provisional driver’s license as Rwanda National Police (RNP) continues to shift its services from analogue to digital to improve service delivery.
The e-provisional driver’s license issued through Irembo digital platform brings to an end the old paper system, according to Commissioner of Police (CP) John Bosco Kabera, the RNP spokesperson.
"Effective April 3, the department of Testing and Licensing will only be issuing e-provisional driver’s license to successful candidates and to those already holding valid ones.
Successful candidates and those holding valid provisional driver’s license will no longer have to go to the TL offices to go through the usual inconveniencing process of registration and issuance," said CP Kabera.
Now, registration for provisional driver’s license for successful candidates as well those with valid ones is done online through Irembo, where an e-provisional driver’s license can be accessed and downloaded.
No additional payment required for those already holding valid provisional driver’s license.
"E-provisional driver’s license is fast, it facilitates candidates who passed the test to access it wherever they are and helps to fight forgery and other malpractices," said CP Kabera.
Liliose Nyinawinkindi, the head of customer experience at Irembo said that shifting from analogue to digital services enhances service delivery.
"You can now access your e-provisional driver’s license on the palm of your hand on your smartphone at any time, at the nearest cyber cafe or Irembo service providers.
If you lose it, it will be easier to download another one on Irembo and the same goes for those who wish to renew it," Nyinawinkindi said.
Those who registered to do practical driving test will now be required to present either soft or hard copy of the new e-provisional driver’s license to Police officers, if needed.