Prior to the resumption of flights, RwandAir used their social media platforms to give a sneak picture of what it will look like; with a photo of two flight attendants wearing Personal Protective Equipment (PPE) while they were attending to passengers.
We can’t wait to welcome you on board!
Our cabin crew will be wearing Personal Protective Equipment (PPE) and are ready to serve you.#FlyTheDreamOfAfrica#FlySafeWithUs pic.twitter.com/e35WeAgNhl
— RwandAir (@FlyRwandAir) July 27, 2020
It is expected that before a person is allowed to take a flight, he or she will be showing a certificate that they were tested and found free of Coronavirus, and passengers immigrants will be re-tested on arrival at the International airport.
For people about to board a plane, they will be parting with those who accompanying them in the outside parking lot; from there they will start by cleaning their hands with hand sanitizers before entering the airport building, all while respecting the distance indicated between people. Signs were placed to indicate where one should stand or sit.
Someone will go through a Camera that has the ability to measure temperature; inside they will find a machine that helps providing a boarding pass and their luggage identifier. This will be the new way of boarding, instead of the old one where one had to pass by a staff to access all the above mentioned.
Yvonne Makolo, RwandAir CEO recently said these machines were designed to reduce people’s interaction in providing services.
When reaching at the passport and visa checkpoint, a glass is set up to separate the passenger and staff from the Immigration Office; it is important that the staff will clean their hands before touching the said documents.
Makolo said all flight attendants would wear PPE;
“Proper distance will be respected while boarding the plane; passengers will be grouped into small groups from those occupying back seats. We have made sure that the plane should be clean, after each flight, we have also changed the food providing methods to minimize the contact between passenger and flight attendants.” She said
In addition, one will carry one baggage in the plane to prevent people from touching other people’s bags.
Though respecting distance while seating in the economic class is difficult for people, because in the beginning there will be fewer passengers, it will be easy to comply with directives.
“Everyone will be wearing masks; therefore, we encourage people to carry enough masks when on long trips, so as to change them every four hours.” Said Makolo
The most commonly used areas such as toilets will be sprayed in every time a person leaves, and even on the plane there will be plenty of hand sanitizers.
It is expected that the first round of flights destinations will be to countries that have already opened their borders, where RwandAir is normally operates in.
“These will be trips in the region and some African countries. For long trips, we plan to first go to Dubai, and gradually widen our destinations as the instructions will allow to. From August 1st, we will be heading to Nairobi, Lusaka, Cotonou, Libreville, Dubai and few other places” added Makolo
The plane was also designed a system that allow, if ever a person with COVID-19 was to be detected, to be put in isolation immediately; upon landing such person will be placed in the hands of doctors for medical attention.