Passengers who have already booked tickets are encouraged to contact RwandAir for a refund or other forms of assistance, although the airline did not provide a detailed explanation for this suspension of service.

Since April 2017, RwandAir has offered a direct connection between Kigali, the capital of Rwanda, and Mumbai, a route popular for its non-stop nature, unlike other airlines that typically make stops in other countries.

However, this is not the first time RwandAir has suspended its flights to Mumbai.

Indeed, on March 12, 2020, the airline halted its operations to this destination due to the suspension of Indian visa issuance, a measure taken in the context of the Coronavirus pandemic.
The flights resumed later, on November 16, 2020.