Soraya expresses concern over SMEs slow uptake of digitalization

By IGIHE
On 9 December 2020 at 10:23

The Minister of Trade and Industry (MINICOM), Soraya Hakuziyaremye has expressed concern over a small number of Small and Medium Enterprises embracing technology in their operations.

The recent research published by the University of Rwanda (UR) and Business Professionals Network (BPN Rwanda) indicated that only 18% of Small and Medium Enterprises embraced technology in their operations.

As she participated in discussions on ‘Harnessing digital transformation for SMEs Challenges and Opportunities’ organized by MTN Rwanda, Minister Soraya emphasized the need to mobilize SMEs to tap into opportunities technology is posed to offer.

“There are still worrying figures. The recent research the University of Rwanda and BPN Rwanda reported that only 18% of SMEs have embraced digital transformation. The COVID-19 pandemic which awakened people to embrace technology didn’t largely impact Small and Medium Enterprises. There is a need to establish why they don’t embrace technology,” she said.

“These figures evidence how Small and Medium Enterprises are reluctant to embrace technology. It is a market for our tech-firms and a task for the Government to conduct mobilizations bringing knowledge and other necessities in the use of technology among these enterprises,” added Soraya.

These virtual discussions were also attended by MTN Rwanda CEO, Mitwa Kaemba Ng’ambi, the Chairman of the Private Sector Federation (PSF), Stephen Ruzibiza among other representatives of business institutions.

Technology is among key pillars that could lead to business growth especially during COVID-19 pandemic where it enables direct engagement with customers.

Minister Soraya emphasized the need to mobilize SMEs to tap into opportunities technology is posed to offer.

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